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Virus, Malware, Spyware Removal

Troubleshoot and diagnose the virus, malware or spyware and report back to you with repair options

Hardware and Software Upgrades

Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner. Also install updated versions of your outdated software to go along with your new hardware.

Data Recovery

 So you think that you may have lost your data because of a computer crash well let our extensive data recovery service try and recover it for you.

Security and Performance

You want to know if your computer is secure and safe so you don't have anything to worry about when your kids are surfing the net, and you think you computer is not running as fast as it use too.

Wired or Wireless Networking

We will help you configure your home network in the best way possible weather it be for streaming video to your TV or backing up to a server. Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others

Derek's Computer Solutions is committed to bringing you a consistently high level of Quality and service.

All service pricing is according to pick up or drop off service

Please call for in home service pricing may be subject to fuel surcharge 

This pricelist is a baseline as services and prices may vary:

If you are un-sure of what your service request might be please call for more details 651-434-8443

  •  Virus,malware and spyware removal                                    
    $50.00
    Hardware and software upgrades                                          
    $50.00
     Old computer to New computer Transfers $25.00
     Custom PC builds $Call
     Maintenance (Cleaning and Backups) $50.00
    Online or onsite support
    $Call
    Ongoing consultation (of services rendered)
    $Free
    Remote monitoring and support $Call
    Website maintenance $25.00 p/h
    Home Network consultation and set-up (Wired and Wireless) $75.00
    Data Recovery (hard drives, flash memory, etc.) $30.00- $100.00 +
    Network Troubleshooting and Repair $25.00
    Wireless Network Security $25.00
    Computer Set-Up $75.00
    Home entertainment systems set-up (media centers) $100.00
    Diagnose Computer Problems
    $Call
    Microsoft Windows Optimization and Maintenance
    $25.00 p/h
    Create Backup and Recovery Disks
    $50.00
    Training windows XP,Vista,2000,etc.
    $25.00 p/h

Helpful tips:

Here are five common-sense techniques and strategies to solve common computer hardware problems.

(1) Trial-and-error

Personal computers are highly modular by design. The most powerful trouble-shooting technique is to isolate the problem to a specific component by trial-and-error. Swap compatible components and see if the system still works. Try different peripherals on different machines and see if the same problem occurs. Make one change at a time.

(2) "It's the cable, s-----."

More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters such as video card and sound card are inserted correctly and didn't "pop-up" during transportation.

(3) Don't be frustrated!

Don't be afraid of computer problems. It is often the best opportunity to learn. Trouble-shooting is part of the fun of owning a computer. Imagine the satisfaction you could get by solving a problem yourself.

Of course the fun could ran out quickly once you are frustrated and have spent too much time on the same problem. If you feel frustrated, it's time to leave it for a while and go back with some new ideas or call someone who can help. Rule of thumb: You shouldn't spend more than three hours on the same problem at one time.

(4) Take notes!

Take notes of what you have done and all the error messages. You may need to use them later. For instance, when you see an unusual blue screen with an error message, copy the entire message onto a piece of paper. In many situations, that message may point to the right direction in getting the problem solved quickly.

(5) Take a look?

It's OK to open a computer case and take a look inside. There is only 5V and 12V DC voltage supplied to the components outside the power supply. Those who have never seen the inside of a computer are often amazed by how simple it looks.
Always power down unplug power cord and ground yourself on something like the computer chassis.


Here are some basic trouble shooting tips for new monitors:


  • The picture does not appear

    • Check to make sure the signal cable is firmly connected in the socket.
    • Check to see if the computer system's power is ON.
    • Check that the Brightness Control is at the appropriate position, not at the minimum.
  • The Screen is not synchronized

    • Check to make sure the signal cable is firmly connected in the socket.
    • Check that the output level matches the input level of your computer.
    • Make sure the signal timing of the computer system is within the specification of the monitor.
  • The position of the screen is not in the center

    • Adjust the H-Size, H-Phase or V-Size, V-Center controls.
    • Check if the signal timing of the computer system is within the specification of the monitor.
  • The screen is too bright or too dark

    • Check if the Brightness or contrast control is at the appropriate position, not at the maximum or minimum.
    • Check if the specified voltage is applied
    • Check if the signal timing of the computer system is within the specification of the monitor.
    • Especially, check the horizontal frequency.
  • The screen is shaking

    • Move all objects that emit a magnetic field, such as a motor or transformer, away from the monitor.
    • Check if the specified voltage is applied.
    • Check if the signal timing of the computer system is within the specification of the monitor.
    Derek Randolph
    Computer Repair Minneapolis St. Paul

     

     

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    Last modified: 08/24/10